Encouraging your fellow employees to engage more with Community members can be a challenge, and it’s not a behavior that can be changed overnight. But when you set strategize and plan realistic goals – no matter how small – you’ll gradually find yourself with more and more internal Community advocates.
Category Archives: Onboarding
Onboarding Internal Teams
Getting internal engagement in your community can be challenging. Here are some onboarding tips to encourage internal teams to participate more in your Community.
Creating a Community Welcome Kit
Onboarding customers is really important for a Community Manager – it’s our job to show them the lay of the land. This is why the Community onboarding process is crucial and the best place to begin, is with a welcome kit that is sent out to new users within a week of registration. After aContinue reading “Creating a Community Welcome Kit”
