Encouraging your fellow employees to engage more with Community members can be a challenge, and it’s not a behavior that can be changed overnight. But when you set strategize and plan realistic goals – no matter how small – you’ll gradually find yourself with more and more internal Community advocates.
Getting internal engagement in your community can be challenging. Here are some onboarding tips to encourage internal teams to participate more in your Community.
Onboarding customers is really important for a Community Manager – it’s our job to show them the lay of the land. This is why the Community onboarding process is crucial and the best place to begin, is with a welcome kit that is sent out to new users within a week of registration. After aContinue reading “Creating a Community Welcome Kit”