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Tales of a Community Manager

Tales of a Community Manager

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Category Archives: Tips and Tricks

5 Tips to Increase Employee Participation in Community

Woman Typing on Computer

Encouraging your fellow employees to engage more with Community members can be a challenge, and it’s not a behavior that can be changed overnight. But when you set strategize and plan realistic goals – no matter how small – you’ll gradually find yourself with more and more internal Community advocates.

Posted byLanaJuly 3, 2018January 10, 2021Posted inEngagement, Onboarding, Tips and TricksTags:internal engagement, internal team participation, presentation, Speaking

FAQs: Your Community's Best Friend

There’s nothing more annoying than fielding the same question…over and over again.  When I was going through my Lithium training, the instructor said that the rule of thumb was that for every person who has a question, you can assume that 25 people have that same question.

Posted byLanaFebruary 1, 2018January 10, 2021Posted inCommunity Management, Engagement, Tips and TricksTags:faq, page views, support
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