Encouraging your fellow employees to engage more with Community members can be a challenge, and it’s not a behavior that can be changed overnight. But when you set strategize and plan realistic goals – no matter how small – you’ll gradually find yourself with more and more internal Community advocates.
Category Archives: Tips and Tricks
FAQs: Your Community's Best Friend
There’s nothing more annoying than fielding the same question…over and over again. When I was going through my Lithium training, the instructor said that the rule of thumb was that for every person who has a question, you can assume that 25 people have that same question.