Build it and they’ll come…right?
Organizations make the mistake of assuming that relationships will naturally develop on their own in online communities – that’s far from the truth. It takes more than choosing the right platform to develop strong connections on- and offline.
In Tales of a Community Manager, I share my personal experiences applying the strategies and advice of other community experts as I foster community for tech companies, organizations and non-profits.
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My definition of a community manager is someone who has a sympathetic radar for those who are feeling alone, lonely, frustrated, or isolated and want to help make that feeling go away…like in a healthy “Terminator-looking-for-Sarah-Conner” kind of way. [ 1 ]
That describes me to a T. I’ve always been naturally drawn to community management before even knowing such a role existed. Read more